First class service operation with first class staff

We had a great experience at Genesis Romeo fiat in macomb County MI. Layne was our sales representative, She and the whole team did a great job getting us into the vehicle we drove home in. I am definitely referring them to anyone that I know who is looking for a vehicle, new of used

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Excellent experience at this dealership's service department.

I bought a MY18 Alfa Romeo Stelvio, MY17 Alfa Romeo Giulia and replaced this latter one with a MY20 Giulia. Great buying experience, highly reasonable maintenance and repair service. End of December they even contacted me before I received a recall campaign letter from Stellantis/AF to schedule an appointment. Tammie and her stuff were all super nice and very competent!

While we bought our Fiat elsewhere, I choose this dealership for service as all others fail in comparison. It is quite the drive from my home in Plymouth but it is so hard to find a shop that has solid experience with Fiat. Lindsay is very polite, professional, and keeps me in the loop for all repairs. She alone makes the drive worth it. All repairs have resolved the issues/problems identified and the prices are fair. Will continue to come here in the future.

My Alfa Romeo had a complicated problem and the computer could not communicate with the Gulio to diagnose. They loaned me a ‘22 car for a month until finally solving and replacing 2 major components. I appreciate their efforts and concern. The service department kept me appraised as to their proceedings.

Warm service very polite.

I have my oil change scheduled last Wednesday at 2pm but when I get there, I was told by the guy at the desk that he forgot to put my name on the book schedule when he took my call the previous week. So i was asked to come back at 3:15pm. Since I dont wanna reschedule for another day, i agreed to come back. Came back 3:15pm, they worked on the car and was done after an hour. Anyway, i hope next time staff who take calls would not forget to write it down so people dont need to ...

This office is by far the best in town. They allowed us to test drive the car after other dealerships said you can’t test drive a high performance vehicle! They helped us get the best auto loan deal as well.