Customer Testimonials

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Google May 7, 2021

THE USED CAR SECTION SHOWROOM IS VERY CLEAN & THE SALESMAN ARE GOOD GUYS TO DEAL WITH

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Google Apr 9, 2021

John Llewellyn was the best sales person I’ve ever met. He made the purchase of my car exciting, and walked me through every step. John was very professional, and answered all of my phones calls. He’s the reason why I chose an Alfa Romeo. We actually have two now from John.

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Google Apr 9, 2021

John Llewellyn is one of the greatest sales person I have ever encountered! Thank you for being professional through the purchase process of my Alfa Romeo!! I highly recommend everyone to John!!!

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Google Apr 6, 2021

Go see Brett Morales in sales for a great car buying experience!!

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Google Mar 31, 2021

Great service. Very professional and efficient.

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Google Mar 30, 2021

My wife and I visited this dealership yesterday and were both very impressed by the professionalism presented by the staff. We were greeted by a young salesman named Fady. Fady kindly offered us something to drink and proceeded to do an outstanding job explaining the vehicle features and options to us. He never used high pressure sales tactics or made us feel uncomfortable throughout this. He presented what was available and allowed us to decide what was and wasn't important to us. He offered us to look at and also drive the vehicle my wife was interested in. When ...

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Google Mar 28, 2021

Our salesman, Dave, far exceeded our expectations and did everything he could to make a deal happen. No games played and very easy to communicate. Car was even delivered with a special gift inside for our newborn. Very pleased.

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Google Mar 23, 2021

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Google Mar 20, 2021

Genesis Alfa Romeo FIAT was the easiest dealership I have worked with. Two weeks ago I lease my new Stelvio from them. I was in and out in 2 hours. John LIeweIIyn was best salesman ever and was efficient but also made sure that everything was covered at the best price in town. I recommended anyone to go see John LIeweIIyn. Best regards Evan Benyamin

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Google Mar 19, 2021

Recently purchased a vehicle from their pre-owned lot and was helped by Jim and Chad. Both were friendly and made the process very easy.

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Google Mar 16, 2021

I was very happy with my experience with Genesis Alfa Romeo FIAT, my salesperson Dave Smith helped me stayed within my budget when I purchased my beautiful Alfa Romeo Stelvio, I couldn’t be happier.

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Google Mar 10, 2021

I was so satisfied with my purchase thanks to Fady. He got the job done and fast also got the SUV delivered to my home. Thank you for get service.

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Google Mar 7, 2021

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Cars Mar 1, 2021

I purchased a vehicle a few days ago from Genesis Alfa Romeo and had the pleasure of being helped my Joe. Joe and his boss Chadd made my buying experience very easy and I felt comfortable purchasing from them. Mark in financing was also very appreciated as he took the time to find the best possible extended warranty that fit my price range but also made the most sense for my loan term.

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Google Mar 1, 2021

I purchased a vehicle a few days ago from Genesis Alfa Romeo and had the pleasure of being helped my Joe. Joe and his boss Tadd made my buying experience very easy and I felt comfortable purchasing from them. Mark in financing was also very appreciated as he took the time to find the best possible extended warranty that fit my price range but also made the most sense for my loan term.

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Google Feb 25, 2021

I had a wonderful experience with Brett and the Manager of the establishment. They made everything simple and worked within the parameters of what I wanted so well. I am very happy with my vehicle, it exceeded my expectations.

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Google Feb 24, 2021

I went into Genesis today after a week of being denied financing or being offered a insane interest rate at other dealerships. Now granted my credit isn’t the best to say the least but Joe, Tadd, and Dave treated me like I was an A1 customer. Nothing but courtesy, respect and professionalism I received from all 3 of them. They worked with me and today I drove off with the car I was interested in buying when I went in there. Im grateful and appreciative of all 3 of them. I highly recommend checking them out. Thank you guys!!

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Google Feb 21, 2021

After receiving my car this week, Brett my salesman did everything he could for me to get the vehicle that I wanted. Brett was always contacting me through text message anytime a new vehicle arrived. I highly encourage you to deal with him or any of the other sales rep. each and every one of them are very professional, welcoming and always making sure you leave happy. This was by far the best experience I've had when leasing a new vehicle, I strongly recommend coming to this dealership!

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Google Feb 21, 2021

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Google Feb 19, 2021

The team was very professional from the start to the end. Really the best experience, I have had in leasing a new car. Thanks

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Google Feb 13, 2021

Got excellent service from the used car department. Jim and Tadd were awesome. Highly recommend checking them out for any used vehicle!

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Google Feb 10, 2021

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Google Feb 7, 2021

I was in and out quick service

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Google Feb 1, 2021

Hands down the best car buying experience I’ve ever had. Joe and Tadd are awesome. They’ve for sure made a life-long customer out of me.

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Google Jan 24, 2021

Went to Genesis Alpha Romeo on January 22, 2021. I was recommended by a friend of a friend. My buying experience was excellent ! Fady Alwakeel gave me 5 star customer service. He was knowledgeable about the brand and patient while I made my decision. Randy Phillips was available to support his staff. And checked to make sure my vehicle was the right one for me. The Finance manager was through and explained things well. I never felt pressured to make a decision. Will definitely recommend to others.

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Google Jan 18, 2021

Amazing Service! Very friendly and helpful. Tadd and Joe were really great and I love my new car. Definitely will come back!

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Google Jan 17, 2021

Just purchased a vehicle from them, very professional. Ask for Fady, he took care of me, made sure I got the right vehicle for the best price.

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Google Jan 14, 2021

I recommend Genesis AlfaRomeo. I was in need of a new vehicle and I was not in the mood for the car buying hassle. But my feeling changed real quick. Everyone we awesome and made me feel I made the right decision. I drove off in my new vehicle feeling good and comfortable about my purchase.

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Google Jan 13, 2021

I purchased a vehicle through Genesis Alfa Romeo this week. They are very customer focused. Went out of their way to help us find a vehicle that met our needs and we were happy with. No high pressure sales. Just good old customer service. Highly recommend them. We’ll be back for more soon as we have future needs as well!

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Google Jan 8, 2021

Such great service. I went there no expecting to get a car because I was denied a few times at other dealerships, but I got me a car the same day. The team worked amazing and tried their best to find me a right car. Such great team effort. This is the place to get your car‼️ You won’t regret it.

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Google Dec 29, 2020

Jim Jenkins was great he was able to get me the car I wanted for the price I needed it to be. The whole staff is great to work with and always trying to help. Thanks for the great vehicle.

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Google Dec 23, 2020

When I purchased my truck from here. I didn’t get the usual salesman B.S., they didn’t try to talk me into the highest packages so they could make more money. My salesman Jim actually put my needs first and went above and beyond to make sure I was taken care of. I would recommend this team to anyone looking for a new or used vehicle.

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Google Dec 11, 2020

I had an excellent experience at Genesis Alfa Romeo led by Sales Specialist, Jim Jenkins, and Randy. I was really impressed with their product knowledge and how smoothly they handled things. I highly recommend that you go and see Jim, Randy, and the rest of the Genesis Alfa team if you are interested in an Alfa. Great product, great experience!! Thank you.

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Google Dec 6, 2020

I came across these guys online and let me tell you I am happy I did I worked in sales at a dealership and this is exactly how it should be done very professional easy going no pressure and quick I am now driving a 2020 thanks to the staff thanks everyone who took care of me!

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Google Nov 22, 2020

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Google Nov 17, 2020

Very professional, helpful, and overall a terrific experience.

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Google Nov 14, 2020

Purchased a used Chrysler 200 with Joe Thomas and the experience was awesome. No hassle quick service and the finance manager and Joe went the extra mile to make sure the process went as smooth as possible.

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Google Nov 14, 2020

These guys are great! Made the whole process as painless as possible. Even got a smoothie out of it! Hands down some of the best customer service in the business! Highly recommend going to see these guys for any of your auto needs!

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Google Nov 5, 2020

If you're looking for a great vehicle, you need to go to Genesis! They know how to treat you right and listen to what you want and do what they can to get it for you. I highly recommend asking for Brooke. She makes you feel like you're her only customer and follows up with you the throughout the entire process. I love my new vehicle and she helped me get it.

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Google Nov 5, 2020

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Google Nov 3, 2020

I was very pleased with my service here!! Jim took care of business and did his job! My process was quick. I am very satisfied with my truck as I had been to 3 dealership prior and hated the service. I paid more for my truck at this dealership, but I was happy with the way I was treated so that’s why I purchased it! Thank you guys for everything and I highly recommend stopping in to see what they can do for you if you’re looking for a vehicle! They definitely took care of me!

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Google Nov 3, 2020

I was a way out-of-state first time car buyer, so I had a little different circumstances than an average buyer going to the nearest dealership. I will give a you a short answer and a long answer. Short answer: I would definitely recommend. I really feel like they went the extra mile to work with me to get me this car and answer all my questions. Now the long answer: still the same would recommend, here is why. I knew what kind of car I wanted, low mileage used Ford Edge ST, and I knew what it should cost. I ...

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Google Oct 9, 2020

Great experience! Our sales person, Logan was great to work with with. The finance department was able to pull off a reasonable loan when our CU could not provide an acceptable rate and approved our loan from start to finish in 40 minutes.

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Google Oct 3, 2020

After getting the oil changed, they even washed my car!

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Google Sep 23, 2020

Got my dream truck from Logan with a quick and easy transaction! Very good people highly recommend this dealership!

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Google Sep 23, 2020

Customer service was great

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Google Sep 18, 2020

Wonderful! Just wonderful. I can honestly say that it was one the best experiences I've ever had when purchasing a car. They all were very polite and Jim made me feel real comfortable with my purchase. I definitely recommend buying from them!

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Google Sep 17, 2020

Logan and David were awesome. Was one of the fastest transaction I have ever had at a new car dealership. I would highly recommend you call them for any new or used car needs!!

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Google Sep 16, 2020

Always had good service here.

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Google Sep 16, 2020

I had my car routine oil change, tire rotation & multi point checked done last Sept 9. The 2 female staff members ( sorry I forgot their names ) were so friendly, accommodating and efficient. The check in, processing and payment was done with ease. Desk and pens were sanitized and sanitizer readily available. The waiting lounge area was clean and neat. My waiting time was timely and as done as promised. The staff who worked on my car did a good job too. I had a good experience with this dealership that I will come back and recommend this to others.

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Google Sep 16, 2020

Amazing experience !! Purchased a used dodge caravan and the customer service was impeccable! Logan was our sales man and was hands down the easiest most patient and kind salesman i have ever done work with ! The rest of the staff was equally as great along our delivery process!! The dealership was clean and beautiful as well!! Definitely highly recommend!

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Google Sep 5, 2020

very nice place i highly recommend

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Google Sep 4, 2020

Man I have purchased a few cars in my 66 years on this ball and without reservations I will tell you this has been the best experience ever. Jim is supreme he told me this would be a special occasion and he did not fall short. Car salesman extraordinaire Thanks guys.

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Google Sep 1, 2020

As soon as I saw pictures of my new Stelvio TI it was love at first sight! My sales rep Fady worked with me via text messaging before I signed my contract the next day. He made sure I had all of the extra upgrades in the price point that I was looking for. To say he exceeded my expectations would be an understatement! Fady was professional, courteous and patient with me and all of the questions I had. Thank you Fady and Genesis Alfa Romeo!!!!!

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Google Aug 27, 2020

Stan is the Man!!!! I can't wait to get my Stelvio!!! GREAT customer service I thoroughly enjoyed my experience!!! Once again Stanley Pough is the MAN!!! 💪🏽😍😁

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Google Aug 27, 2020

Excellent place & excellent staff. They went above and beyond with helping me and were very patient with me. I highly recommend this place to anyone who is looking into cars. I'm very pleased with how they run their business.

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Google Aug 22, 2020

Just purchased a vehicle from Jim Jenkins. Absolutely amazing experience. Extremely friendly, patient and accommodating. Would recommend to anyone. Thank you!!

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Google Aug 6, 2020

Great experience at Genesis! It was a pleasure working with Fady to get the right vehicle for me and my friend. Fady, as well as the rest of staff, was very patient, attentive and welcoming. Overall, I have not had a better experience at any other dealership. I am extremely happy with my Alfa Romeo!

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Google Aug 6, 2020

Professional Team with Attention to Detail. Had the pleasure of working with Fady, he is a charismatic and understanding employee which is vital when working in the sales realm! Thanks for helping me and my friend find our first Giulia's and introduce us to the world of Alfa Romeo. He hit all the marks. Honorable shout out to Randy and Jon making dreams come true on a daily basis behind the scenes 😀

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Google Aug 4, 2020

I recently leased an Alfa Romeo Giulia from Genesis and was helped by Fady, he made the the whole process sooo easy and comfortable, he showed me all around the car and taught me everything I need to know about the car as well. If anyone need anything I highly recommend him for all your needs

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Google Aug 3, 2020

Great place.. great team.

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Google Jul 31, 2020

My sales person David L. was extremely patient and professional. I asked him many questions and he was very knowledgeable and kind. I’m extremely impressed how quick the process was to turn in my lease, sign paperwork and leave off the lot in my new Alfa Romeo. The finance gentleman Jon was a pleasure working with, I’m so happy I chose this dealership. Also this dealership had way better pricing and product knowledgeable then Alfa Romeo Birmingham.

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Google Jul 24, 2020

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Google Jul 21, 2020

After looking for a used Cadillac SUV on Auto trader I found one at the Genesis-Alfa-Romero site. I sent a message that I was interested in the car and was contacted very quickly. We made arrangements with Logan and went to see and drive the car. We loved it and from there everything was made so easy! Logan even had our car negotiated for a trade in and we didn’t have to sell it ourselves. Our loan was also done through the dealership making our experience completely smooth and easy! It was the easiest way to buy a car! ...

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Google Jul 17, 2020

today i went and got a new car from Genesis alfa romeo and i was helped by fady. honestly the nicest and most helpful person ever, he made the leasing process so easy

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Google Jul 16, 2020

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Google Jul 8, 2020

I had THE best experience at Genesis Alfa Romeo Fiat! The sales and finance staff were great to work with and Tadd, the used car sales manager, really went the extra mile for me. He is incredibly professional and knows how to take care of his customers. I highly recommend this top notch dealer!

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Google Jul 3, 2020

The staff was great and David made me feel like more than another customer. He helped me through every part of this process and Ted made sure to get me into the vehicle that I wanted at the price I needed!

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Google Jul 2, 2020

Tadd was great!! Had a great experience with my wife AND my daughters used car purchases. Professional, courteous and very accommodating. Definitely recommend!!

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Google Jun 30, 2020

Logan, John and Tadd worked to get me the deal I wanted. When I asked a question, I got the answer. Quick and efficient, I was happy with my purchase and the process.

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Google Jun 18, 2020

It was a good experience and Logan was very helpful and eager to find something I liked.

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Google Jun 15, 2020

I recently purchased a vehicle from Genesis this past weekend. I had been working with Logan who was very courteous and enlightful. He worked very dilitgently with me in closing the deal great job Logan 👍. Need a vehicle he's the guy to go see.

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Google May 30, 2020

I had the best experience leasing my new giulia, go to Fady he took care of everything and made sure I was satisfied with my purchase.

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Google May 28, 2020

Logan and Tadd provided great service during our vehicle purchase. Exceeded all of our expectations.

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Google May 15, 2020

Amazing service! Financed a Jeep through them and they made it so easy and were on top of everything. Logan was great to work with and did everything he could to make this work for me during a pandemic!

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Google May 14, 2020

Worked out great deal, awesome car.

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DealerRater May 8, 2020

My salesman Ted was great. Courteous and followed through with me all the way until car was here. They operated safely. Everything handled at the safe distance rules. I appreciate his service. J. BRADLEY

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Google Apr 30, 2020

Tadd and Genesis on Hall rd were so accommodating and thoughtful during the crisis. I was considered a priority. I was in need of a car during a particular time in history and through it all Tadd made me feel at ease and walked my through purchasing my first car. I appreciate their diligent hard work and I will be recommending!!

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Google Apr 22, 2020

I've been coming to this Alfa dealer since it became an Alfa dealer and I've always received excellent service. With the new ownership from Lakeside to Genesis I would say things have gotten better here as far as service and sales. I wouldn't hesitate to tell anyone to go Genesis and get their car serviced their or buy a Alfa or Fiat from them. As far as consumer reviews goes... I'd recommend buying a Giulia!

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Google Mar 19, 2020

Logan was really wonderful he was extremely pleasant to deal with I would recommend him to everyone Thank you Logan 👍🏽

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Google Mar 17, 2020

Fady helped me sign a new lease and went above and beyond to ensure I got the vehicle and price I wanted. All around very positive experience

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Google Mar 17, 2020

The customer service that was provided here was extraordinary! Everyone here helped me find the car that was just right for me and did it very quickly so I didn't have to wait long to drive my new car- it happened within a matter of days and they made it very easy. If I ever need another car, this is definitely the place I will go to. 10/10 recommend!

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Google Mar 13, 2020

I purchased a used Camaro from here and the car is just amazing and the service was too. Stan helped me with everything and made the process as easy as it could be.

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Google Mar 8, 2020

Had a good experience here Fady young but sweet was delightful listen to everything I wanted and what I did not want. It was smooth sailing. Looking forward to doing business with This dealership in the future.

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Google Mar 5, 2020

Worked with Jim to buy my son a car. I’ve been buying and leasing cars for years and this was one of my best experience.! Jim made the process very easy and simple, the car was a fair price and in excellent condition. I highly recommend Jim and the team at Genesis Alfa Romeo Sterling Heights.

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Google Mar 4, 2020

This dealership is awesome!!! They took very good care of me and even went the extra to make sure the car was detailed properly. I highly recommend this dealership!

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Google Mar 2, 2020

Recently bought a used Fiat 500 from this dealership, and worked with both David and Tad in the purchase process. It was a very smooth and pain-free process, and they went above and beyond to accommodate my wife and I's schedule and availability. One of the easiest car buying experiences I've had.

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Cars Feb 25, 2020

Very friendly service and they were able to keep our monthly payments within expectations. Good luck to Logan with his August wedding! I would recommend this dealership.

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DealerRater Feb 23, 2020

Absolutely outstanding customer service! Worked with Fady and he was absolutely terrific! 100% recommend this place! Great car buying experience ever!Love my new Cadillac SRX

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Google Feb 21, 2020

Just purchased a Used Vehicle here for my wife this week and I couldn't be more happy with the outcome. The used car sales manager, Tadd, was very personable and worked with me to get my payments where I needed them to be at and my salesman Jim was also extremely helpful in the process. If you're looking for a dealership where you don't have to haggle to get a good price, this is it. Tadd prices his cars very competitively because he understands people don't want the hassle of fighting their salesperson to get the ...

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Google Feb 15, 2020

Everybody is very nice and helpful. Been a customer of genesis automotive since they were at their gratiot location and both times I went to them I haven’t had any problems with the employees or their vehicles. They don’t try to up charge you or put you in a car that you don’t need or can’t afford. I highly recommend them

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Google Feb 11, 2020

This dealership is under new ownership, reviews prior to this post are not associated with Genesis Alfa Romeo FIAT. Due to Google's policy we have had to assume their prior history.

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Google Feb 7, 2020

We worked with Tad throughout our car buying process and it was a great experience. We were buying a car long distance, sight unseen and he really worked with us to make sure we were comfortable with what we were buying. And they delivered the car to us! Fantastic service all around.

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Google Jan 28, 2020

I picked up my 2016 Chevy Tahoe LT from Genesis of Lakeside last Wednesday, and let me just say that Tadd and John were both AMAZING! They went out of their way to get the deal done and make sure that I was happy. Tadd even put new tires on the Tahoe just because it was the right thing to do, without me even asking! Pretty cool! I would highly recommend buying a car from Genesis of Lakeside. It is hard to find businesses that truly care about their customers experience and satisfaction these days. Genesis seems to live by the ...

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Google Jan 23, 2020

Best dealer around!!

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Google Jan 17, 2020

"Amazing" is the word which describes everything about this dealership from Salesman (Stan), Finance Manager, Service Manager. I have bought many cars over past years and also visited other dealerships when looking at other competitive cars, but experience of buying car at Lakeside was exceptional. Good pricing & Good attitude of putting customer first. I am glad I made my purchase here.

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Google Dec 3, 2019

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Google Nov 24, 2019

Three words, Stan the Man. From the second I got there til the second I left Stan treated me amazing! Didn’t lie to me didn’t beat around the bush, got straight to it and did not lie about his pricing! Easiest car shopping experience ever.

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Facebook Nov 23, 2019

Great, friendly service!!!!!!! 5 Star treatment...

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Google Nov 22, 2019

Great friendly service!


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