I purchased a vehicle a few days ago from Genesis Alfa Romeo and had the pleasure of being helped my Joe. Joe and his boss Chadd made my buying experience very easy and I felt comfortable purchasing from them. Mark in financing was also very appreciated as he took the time to find the best possible extended warranty that fit my price range but also made the most sense for my loan term.
I purchased a vehicle a few days ago from Genesis Alfa Romeo and had the pleasure of being helped my Joe. Joe and his boss Tadd made my buying experience very easy and I felt comfortable purchasing from them. Mark in financing was also very appreciated as he took the time to find the best possible extended warranty that fit my price range but also made the most sense for my loan term.
I had a wonderful experience with Brett and the Manager of the establishment. They made everything simple and worked within the parameters of what I wanted so well. I am very happy with my vehicle, it exceeded my expectations.
I went into Genesis today after a week of being denied financing or being offered a insane interest rate at other dealerships. Now granted my credit isn’t the best to say the least but Joe, Tadd, and Dave treated me like I was an A1 customer. Nothing but courtesy, respect and professionalism I received from all 3 of them. They worked with me and today I drove off with the car I was interested in buying when I went in there. Im grateful and appreciative of all 3 of them. I highly recommend checking them out. Thank you guys!!
After receiving my car this week, Brett my salesman did everything he could for me to get the vehicle that I wanted. Brett was always contacting me through text message anytime a new vehicle arrived. I highly encourage you to deal with him or any of the other sales rep. each and every one of them are very professional, welcoming and always making sure you leave happy. This was by far the best experience I've had when leasing a new vehicle, I strongly recommend coming to this dealership!
The team was very professional from the start to the end. Really the best experience, I have had in leasing a new car. Thanks
Got excellent service from the used car department. Jim and Tadd were awesome. Highly recommend checking them out for any used vehicle!
I was in and out quick service
Hands down the best car buying experience I’ve ever had. Joe and Tadd are awesome. They’ve for sure made a life-long customer out of me.
Went to Genesis Alpha Romeo on January 22, 2021. I was recommended by a friend of a friend. My buying experience was excellent ! Fady Alwakeel gave me 5 star customer service. He was knowledgeable about the brand and patient while I made my decision. Randy Phillips was available to support his staff. And checked to make sure my vehicle was the right one for me. The Finance manager was through and explained things well. I never felt pressured to make a decision. Will definitely recommend to others.
Amazing Service! Very friendly and helpful. Tadd and Joe were really great and I love my new car. Definitely will come back!
Just purchased a vehicle from them, very professional. Ask for Fady, he took care of me, made sure I got the right vehicle for the best price.
I recommend Genesis AlfaRomeo. I was in need of a new vehicle and I was not in the mood for the car buying hassle. But my feeling changed real quick. Everyone we awesome and made me feel I made the right decision. I drove off in my new vehicle feeling good and comfortable about my purchase.
I purchased a vehicle through Genesis Alfa Romeo this week. They are very customer focused. Went out of their way to help us find a vehicle that met our needs and we were happy with. No high pressure sales. Just good old customer service. Highly recommend them. We’ll be back for more soon as we have future needs as well!
Such great service. I went there no expecting to get a car because I was denied a few times at other dealerships, but I got me a car the same day. The team worked amazing and tried their best to find me a right car. Such great team effort. This is the place to get your car‼️ You won’t regret it.
Jim Jenkins was great he was able to get me the car I wanted for the price I needed it to be. The whole staff is great to work with and always trying to help. Thanks for the great vehicle.
When I purchased my truck from here. I didn’t get the usual salesman B.S., they didn’t try to talk me into the highest packages so they could make more money. My salesman Jim actually put my needs first and went above and beyond to make sure I was taken care of. I would recommend this team to anyone looking for a new or used vehicle.
I had an excellent experience at Genesis Alfa Romeo led by Sales Specialist, Jim Jenkins, and Randy. I was really impressed with their product knowledge and how smoothly they handled things. I highly recommend that you go and see Jim, Randy, and the rest of the Genesis Alfa team if you are interested in an Alfa. Great product, great experience!! Thank you.
I came across these guys online and let me tell you I am happy I did I worked in sales at a dealership and this is exactly how it should be done very professional easy going no pressure and quick I am now driving a 2020 thanks to the staff thanks everyone who took care of me!
Very professional, helpful, and overall a terrific experience.
Purchased a used Chrysler 200 with Joe Thomas and the experience was awesome. No hassle quick service and the finance manager and Joe went the extra mile to make sure the process went as smooth as possible.
These guys are great! Made the whole process as painless as possible. Even got a smoothie out of it! Hands down some of the best customer service in the business! Highly recommend going to see these guys for any of your auto needs!
If you're looking for a great vehicle, you need to go to Genesis! They know how to treat you right and listen to what you want and do what they can to get it for you. I highly recommend asking for Brooke. She makes you feel like you're her only customer and follows up with you the throughout the entire process. I love my new vehicle and she helped me get it.
I was very pleased with my service here!! Jim took care of business and did his job! My process was quick. I am very satisfied with my truck as I had been to 3 dealership prior and hated the service. I paid more for my truck at this dealership, but I was happy with the way I was treated so that’s why I purchased it! Thank you guys for everything and I highly recommend stopping in to see what they can do for you if you’re looking for a vehicle! They definitely took care of me!
I was a way out-of-state first time car buyer, so I had a little different circumstances than an average buyer going to the nearest dealership. I will give a you a short answer and a long answer. Short answer: I would definitely recommend. I really feel like they went the extra mile to work with me to get me this car and answer all my questions. Now the long answer: still the same would recommend, here is why. I knew what kind of car I wanted, low mileage used Ford Edge ST, and I knew what it should cost. I ...
Great experience! Our sales person, Logan was great to work with with. The finance department was able to pull off a reasonable loan when our CU could not provide an acceptable rate and approved our loan from start to finish in 40 minutes.
After getting the oil changed, they even washed my car!
Got my dream truck from Logan with a quick and easy transaction! Very good people highly recommend this dealership!
Customer service was great
Wonderful! Just wonderful. I can honestly say that it was one the best experiences I've ever had when purchasing a car. They all were very polite and Jim made me feel real comfortable with my purchase. I definitely recommend buying from them!
Logan and David were awesome. Was one of the fastest transaction I have ever had at a new car dealership. I would highly recommend you call them for any new or used car needs!!
Always had good service here.
I had my car routine oil change, tire rotation & multi point checked done last Sept 9. The 2 female staff members ( sorry I forgot their names ) were so friendly, accommodating and efficient. The check in, processing and payment was done with ease. Desk and pens were sanitized and sanitizer readily available. The waiting lounge area was clean and neat. My waiting time was timely and as done as promised. The staff who worked on my car did a good job too. I had a good experience with this dealership that I will come back and recommend this to others.
Amazing experience !! Purchased a used dodge caravan and the customer service was impeccable! Logan was our sales man and was hands down the easiest most patient and kind salesman i have ever done work with ! The rest of the staff was equally as great along our delivery process!! The dealership was clean and beautiful as well!! Definitely highly recommend!
very nice place i highly recommend
Man I have purchased a few cars in my 66 years on this ball and without reservations I will tell you this has been the best experience ever. Jim is supreme he told me this would be a special occasion and he did not fall short. Car salesman extraordinaire Thanks guys.
As soon as I saw pictures of my new Stelvio TI it was love at first sight! My sales rep Fady worked with me via text messaging before I signed my contract the next day. He made sure I had all of the extra upgrades in the price point that I was looking for. To say he exceeded my expectations would be an understatement! Fady was professional, courteous and patient with me and all of the questions I had. Thank you Fady and Genesis Alfa Romeo!!!!!
Stan is the Man!!!! I can't wait to get my Stelvio!!! GREAT customer service I thoroughly enjoyed my experience!!! Once again Stanley Pough is the MAN!!! 💪🏽😍😁
Excellent place & excellent staff. They went above and beyond with helping me and were very patient with me. I highly recommend this place to anyone who is looking into cars. I'm very pleased with how they run their business.
Just purchased a vehicle from Jim Jenkins. Absolutely amazing experience. Extremely friendly, patient and accommodating. Would recommend to anyone. Thank you!!
Great experience at Genesis! It was a pleasure working with Fady to get the right vehicle for me and my friend. Fady, as well as the rest of staff, was very patient, attentive and welcoming. Overall, I have not had a better experience at any other dealership. I am extremely happy with my Alfa Romeo!
Professional Team with Attention to Detail. Had the pleasure of working with Fady, he is a charismatic and understanding employee which is vital when working in the sales realm! Thanks for helping me and my friend find our first Giulia's and introduce us to the world of Alfa Romeo. He hit all the marks. Honorable shout out to Randy and Jon making dreams come true on a daily basis behind the scenes 😀
I recently leased an Alfa Romeo Giulia from Genesis and was helped by Fady, he made the the whole process sooo easy and comfortable, he showed me all around the car and taught me everything I need to know about the car as well. If anyone need anything I highly recommend him for all your needs
Great place.. great team.
My sales person David L. was extremely patient and professional. I asked him many questions and he was very knowledgeable and kind. I’m extremely impressed how quick the process was to turn in my lease, sign paperwork and leave off the lot in my new Alfa Romeo. The finance gentleman Jon was a pleasure working with, I’m so happy I chose this dealership. Also this dealership had way better pricing and product knowledgeable then Alfa Romeo Birmingham.
After looking for a used Cadillac SUV on Auto trader I found one at the Genesis-Alfa-Romero site. I sent a message that I was interested in the car and was contacted very quickly. We made arrangements with Logan and went to see and drive the car. We loved it and from there everything was made so easy! Logan even had our car negotiated for a trade in and we didn’t have to sell it ourselves. Our loan was also done through the dealership making our experience completely smooth and easy! It was the easiest way to buy a car! ...
today i went and got a new car from Genesis alfa romeo and i was helped by fady. honestly the nicest and most helpful person ever, he made the leasing process so easy
I had THE best experience at Genesis Alfa Romeo Fiat! The sales and finance staff were great to work with and Tadd, the used car sales manager, really went the extra mile for me. He is incredibly professional and knows how to take care of his customers. I highly recommend this top notch dealer!
The staff was great and David made me feel like more than another customer. He helped me through every part of this process and Ted made sure to get me into the vehicle that I wanted at the price I needed!
Tadd was great!! Had a great experience with my wife AND my daughters used car purchases. Professional, courteous and very accommodating. Definitely recommend!!
Logan, John and Tadd worked to get me the deal I wanted. When I asked a question, I got the answer. Quick and efficient, I was happy with my purchase and the process.
It was a good experience and Logan was very helpful and eager to find something I liked.
I recently purchased a vehicle from Genesis this past weekend. I had been working with Logan who was very courteous and enlightful. He worked very dilitgently with me in closing the deal great job Logan 👍. Need a vehicle he's the guy to go see.
I had the best experience leasing my new giulia, go to Fady he took care of everything and made sure I was satisfied with my purchase.
Logan and Tadd provided great service during our vehicle purchase. Exceeded all of our expectations.
Amazing service! Financed a Jeep through them and they made it so easy and were on top of everything. Logan was great to work with and did everything he could to make this work for me during a pandemic!
Worked out great deal, awesome car.
My salesman Ted was great. Courteous and followed through with me all the way until car was here. They operated safely. Everything handled at the safe distance rules. I appreciate his service. J. BRADLEY
Tadd and Genesis on Hall rd were so accommodating and thoughtful during the crisis. I was considered a priority. I was in need of a car during a particular time in history and through it all Tadd made me feel at ease and walked my through purchasing my first car. I appreciate their diligent hard work and I will be recommending!!
I've been coming to this Alfa dealer since it became an Alfa dealer and I've always received excellent service. With the new ownership from Lakeside to Genesis I would say things have gotten better here as far as service and sales. I wouldn't hesitate to tell anyone to go Genesis and get their car serviced their or buy a Alfa or Fiat from them. As far as consumer reviews goes... I'd recommend buying a Giulia!
Logan was really wonderful he was extremely pleasant to deal with I would recommend him to everyone Thank you Logan 👍🏽
Fady helped me sign a new lease and went above and beyond to ensure I got the vehicle and price I wanted. All around very positive experience
The customer service that was provided here was extraordinary! Everyone here helped me find the car that was just right for me and did it very quickly so I didn't have to wait long to drive my new car- it happened within a matter of days and they made it very easy. If I ever need another car, this is definitely the place I will go to. 10/10 recommend!
I purchased a used Camaro from here and the car is just amazing and the service was too. Stan helped me with everything and made the process as easy as it could be.
Had a good experience here Fady young but sweet was delightful listen to everything I wanted and what I did not want. It was smooth sailing. Looking forward to doing business with This dealership in the future.
Worked with Jim to buy my son a car. I’ve been buying and leasing cars for years and this was one of my best experience.! Jim made the process very easy and simple, the car was a fair price and in excellent condition. I highly recommend Jim and the team at Genesis Alfa Romeo Sterling Heights.
This dealership is awesome!!! They took very good care of me and even went the extra to make sure the car was detailed properly. I highly recommend this dealership!
Recently bought a used Fiat 500 from this dealership, and worked with both David and Tad in the purchase process. It was a very smooth and pain-free process, and they went above and beyond to accommodate my wife and I's schedule and availability. One of the easiest car buying experiences I've had.
Very friendly service and they were able to keep our monthly payments within expectations. Good luck to Logan with his August wedding! I would recommend this dealership.
Absolutely outstanding customer service! Worked with Fady and he was absolutely terrific! 100% recommend this place! Great car buying experience ever!Love my new Cadillac SRX
Just purchased a Used Vehicle here for my wife this week and I couldn't be more happy with the outcome. The used car sales manager, Tadd, was very personable and worked with me to get my payments where I needed them to be at and my salesman Jim was also extremely helpful in the process. If you're looking for a dealership where you don't have to haggle to get a good price, this is it. Tadd prices his cars very competitively because he understands people don't want the hassle of fighting their salesperson to get the ...
Everybody is very nice and helpful. Been a customer of genesis automotive since they were at their gratiot location and both times I went to them I haven’t had any problems with the employees or their vehicles. They don’t try to up charge you or put you in a car that you don’t need or can’t afford. I highly recommend them
This dealership is under new ownership, reviews prior to this post are not associated with Genesis Alfa Romeo FIAT. Due to Google's policy we have had to assume their prior history.
We worked with Tad throughout our car buying process and it was a great experience. We were buying a car long distance, sight unseen and he really worked with us to make sure we were comfortable with what we were buying. And they delivered the car to us! Fantastic service all around.
I picked up my 2016 Chevy Tahoe LT from Genesis of Lakeside last Wednesday, and let me just say that Tadd and John were both AMAZING! They went out of their way to get the deal done and make sure that I was happy. Tadd even put new tires on the Tahoe just because it was the right thing to do, without me even asking! Pretty cool! I would highly recommend buying a car from Genesis of Lakeside. It is hard to find businesses that truly care about their customers experience and satisfaction these days. Genesis seems to live by the ...
Best dealer around!!
"Amazing" is the word which describes everything about this dealership from Salesman (Stan), Finance Manager, Service Manager. I have bought many cars over past years and also visited other dealerships when looking at other competitive cars, but experience of buying car at Lakeside was exceptional. Good pricing & Good attitude of putting customer first. I am glad I made my purchase here.
Three words, Stan the Man. From the second I got there til the second I left Stan treated me amazing! Didn’t lie to me didn’t beat around the bush, got straight to it and did not lie about his pricing! Easiest car shopping experience ever.
Great friendly service!
Stan is a great guy got me a great deal the cars are priced just right!!
This dealership has always been excellent! My 1st experience was becoming their very 1st customer and their very 1st Fiat owner. Sales, service, parts, etc... always excellent! Now, a few weeks ago, I visited Lakeside again to look at the Alfa's. The salesman Stan was very nice, knowledgeable, friendly, and up front (unlike some other dealerships/sales). Stan was one of the best salesman I've encountered through all the years buying vehicles. He spent the time showing all options and he really went out of his way for me. I can't say enough good things about Stan. ...
Tammie and the entire service department is great!!! My issues were fixed very quickly and getting a loaner vehicle was super easy. Thank you guys for all the hard work that you do!!!
Great service! Stan and everyone else involved were patient and great to work with!
I went to Alfa Romeo and FIAT of Lakeside to look at some models of the Giulia and walked away with the car of my dreams. Upon getting to the lot we were approached by Joe Thomas. Joe was extremely helpful and took his time to make our experience as good as possible. During my test drive Joe was able to answer all of my questions. Joe went out of his way to find a car that he knew I would be blown away by. I was originally planning on looking at the base model but Joe was able to ...
Recently purchased a used car from here. Joe was the one that helped me and he was great. He made sure that the car was what I wanted and was not pressuring at all. He got the price down to what I wanted and this was one of the best experience at a dealership I've ever had.
Awesome experience. Stanley Pough was an excellent salesman, everyone else was friendly and helpful.
I didn’t buy my car from here but I came for an oil change and I should have came here from the start! Much better customer service than the Alfa on Woodward and they actually have a service department! George took care of me and my oil change. He was great and treated me like I bought the car from them. Service was completed in good time. Will be coming here from now on.
Very pleased with the efficient and detailed care of my "new" (used but new to me) Fiat 500x. Great service and will continue to return. Thank you George Nour!